Privacy Policy

ZAN AROMA respects the privacy of visitors to our website and of customers, prospects, suppliers and business partners who contact us. This policy explains, in general terms, how information submitted through our website or business communications may be handled.

Information We May Collect

Depending on how you interact with us, we may receive information such as your name, company name, business email address, telephone number, country, product requirements, inquiry details and other information you voluntarily provide. Technical information such as IP address, browser information, device information and website usage data may also be processed for security, analytics and website operation.

How We Use Information

Information may be used to respond to inquiries, prepare quotations, evaluate private label, OEM and ODM projects, communicate about samples and production, provide customer support, manage commercial relationships, improve our website and services, maintain security, and meet applicable legal or regulatory obligations.

Cookies and Analytics

Our website may use necessary cookies and analytics technologies to operate correctly, understand website performance and improve the visitor experience. Where required by applicable law, consent mechanisms may be used for non-essential cookies.

Third-Party Services

We may use service providers for website hosting, analytics, communications, security or other legitimate business functions. These providers may process limited information only as necessary to provide their services and subject to their own applicable privacy and security obligations.

Sharing of Information

We do not sell personal information. Information may be shared with authorized service providers, professional advisers, logistics or business partners when necessary for a requested service, or with competent authorities when required by law.

Data Retention and Security

We retain information only for as long as reasonably necessary for the purpose for which it was collected, for legitimate business records, or to satisfy applicable legal obligations. Reasonable organizational and technical measures are used to protect information against unauthorized access, alteration, disclosure or loss.

Your Rights

Depending on the law applicable to you, you may have rights regarding access, correction, deletion, restriction, objection or other processing of your personal information. Requests are assessed according to the applicable legal framework, including Türkiye’s Personal Data Protection Law (KVKK) where relevant.

International Business

ZAN AROMA serves customers and business partners in multiple countries. Where information must be transferred or processed internationally for legitimate business purposes, we take applicable data-protection requirements into account.

Contact

For privacy or personal-data requests, contact ZAN AROMA at info@zan-aroma.com.

This policy may be updated when our website, business processes or applicable requirements change.